Preorder Policy
Thank you for shopping with Starr World.
Some items offered on our website may be available as preorders. A preorder allows customers to reserve an item before production has been completed.
What is a Preorder?
A preorder is an advance purchase of an item that is currently in production or scheduled for production. By placing a preorder, you are securing your size and style before the collection is sold out.
Production Timeline
Preorder items typically require 4-8 weeks for production and processing before shipment. Production timelines are estimates and may vary due to manufacturing, material sourcing, quality control, or shipping delays.
Payment
Full payment is collected at the time the preorder is placed. This secures your order and reserves your item.
Order Updates
Customers will receive email updates throughout the production process. Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Cancellations
Preorder purchases cannot be canceled once production has begun. Please review your order carefully before completing your purchase.
Shipping
If your order contains both preorder and in-stock items, your order may be shipped together once all items are available unless otherwise stated.
Delays
While we strive to meet all estimated timelines, unexpected delays may occur. Starr World is not responsible for delays caused by manufacturers, shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Questions
If you have any questions regarding your preorder, please contact us at:
starrworld@starrworld.us
Thank you for supporting Starr World and helping us bring each collection to life.